When something goes wrong with the pipes in a Highland home, the visit itself is where the job gets resolved. We arrive with the scope already understood from the call, assess the situation directly, and work through the repair or installation without leaving loose ends. Whether it is a water heater that stopped producing hot water, a drain that will not clear, or a supply line that has started to weep inside a wall, we diagnose the cause and explain what it is before anything is touched.
Highland is a town of single-family homes, and the plumbing work that comes out of it reflects that. Older homes with original piping, newer construction with its own set of fixture and connection demands, additions that were plumbed in at different times, homeowners and rental property owners who need a plumber they can actually reach. We take all of those calls, and we handle the full range of work from the first phone call through to a confirmed fix.
Pricing in plumbing depends on what the job turns out to be, and the only way to give an accurate number is to hear the details. When you call, describe what is happening and where it is in the house. We scope the job on the phone, give you a rate, and explain what it covers before anything is scheduled.
What moves a quote is the nature of the fault and what has to come apart to reach it. A faucet that needs a cartridge replaced is a different job from a supply line that has corroded inside a wall. A drain that clears with a single snake pass is a different scope from one that needs hydro jetting to scour the pipe walls clean. We explain the difference and confirm the cost before the visit starts.
There is no ambiguity about the number after the fact, because the scope is agreed before we begin.
Call (385) 993-9289 and tell us what is happening.
Plumbing emergencies do not hold until Monday. A burst pipe, a sewer backup that is affecting every fixture in the house, a water heater that has gone out entirely, a major leak that is actively causing damage - these are situations where waiting is not the practical answer.
We take calls every day from 8:00 AM to 10:00 PM, including weekends. When you call about an urgent problem, we scope it on the phone so the visit is focused from the moment we arrive. For tenants in a rental property, or a small business that cannot shut down operations, we work around the situation rather than requiring everything to stop.
The call is where the schedule gets sorted. Describe what is happening and we will tell you what we can do and when.
Water quality is not the same across every property, and what a home on a private well needs is different from what a home on a public supply deals with.
A home drawing from a well carries its own set of concerns. Pressure tank performance, sediment that works its way into the system, mineral content that varies by depth and geology, and filtration that needs to match what the water actually contains. If the pressure is inconsistent, if the water has developed an odor or a taste it did not used to have, or if filtration equipment has not been serviced in some time, those are worth a call.
Homes on a public supply are not immune to water quality issues. Older supply lines inside the house can introduce their own problems as they age. Mineral buildup affects fixture performance and water heater efficiency over time. A whole-house filtration system or a point-of-use filter at the kitchen faucet are both options we install, depending on what the water analysis shows and what the household needs.
Water heaters older than about ten years are worth keeping an eye on. Sediment accumulates at the bottom of a tank over the years, which shortens the hot water supply and puts more strain on the heating element. A flush service can extend the life of a unit that is otherwise in good shape, and a water quality issue that is accelerating sediment buildup is worth addressing at the same time.
A drain that clears and then backs up again within days is telling you the blockage was not fully removed, or that the pipe wall itself is the problem. Grease, soap residue, and mineral scale can coat the inside of a drain line until the effective diameter is too narrow to carry normal flow. When a standard snake pass is not holding, hydro jetting sends a high-pressure stream through the line to scour the walls from the inside out. That is the difference between punching through a clog and actually clearing the pipe.
A backflow preventer stops contaminated water from reversing direction and entering the supply. When the device fails or begins to leak, it needs to be tested, repaired, or replaced. This is a job that often comes to attention during a routine inspection or when a device that has been in place for years starts to show signs of wear. We assess the device, explain what it is doing and what it is not, and handle the repair or replacement.
In a region where sub-freezing temperatures arrive reliably each winter, pipes in exterior walls, unheated crawl spaces, and garages are vulnerable. A frozen pipe that thaws without splitting is a warning. One that bursts releases water fast and causes damage in a short time. If you suspect a frozen pipe, shut off the main water supply immediately and call us. We locate the affected section, thaw it where possible, and repair or replace any pipe that has split. We also check the exposure points that caused the problem in the first place.
A filtration or softener system needs to be matched to what the water actually contains and how much the household uses. Installation involves connecting the unit to the supply line, setting up the bypass valve, and confirming the system is cycling correctly before the visit closes. If an existing unit is not performing as expected, we diagnose the cause rather than assuming the equipment needs to be replaced outright.
We handle gas line work for appliances that run on natural gas, including water heaters and ranges. A new appliance that requires a gas connection, a line that needs to be extended, or a connection that has started to leak are all within scope. If you smell gas near an appliance, leave the building and call the gas company before calling us. Once the immediate situation is resolved, we can assess and repair the line.
A washing machine, a dishwasher, a refrigerator with a water line, a new range that runs on gas - each of these needs a proper supply or drain connection, and each one creates a specific failure point when that connection is not done correctly.
A washing machine drain that is not vented properly will gurgle and slow down over time. A dishwasher supply line that is not secured can work itself loose under the sink. A refrigerator water line connected with the wrong fitting is a slow drip waiting to find the floor. We handle appliance connections as part of a new installation or as a repair when an existing connection has failed. The goal is a connection that does not come back to you as a problem six months later.
Shutoff valve replacement is part of this work too. A valve that will not close fully when you need it to is a liability. We replace them as part of an appliance connection job or as a standalone repair.
A bathroom addition, a kitchen remodel, or a laundry room that is moving to a different part of the house all involve plumbing decisions that are much easier to get right before the walls close than after. Coming in early, while the layout is still being worked out, means the supply and drain runs can be planned around the other trades rather than squeezed in around finished work.
We fit around the job as it is actually running. If tile is going in on one side of the bathroom and the plumbing rough-in is needed on the other, we coordinate the timing so neither trade is waiting on the other. Fixture installation, drain rough-in, supply line placement, and the final connection of fixtures all happen in the right sequence. The plumbing side of a renovation goes more smoothly when it is not the last thing figured out.
We cover Highland and the nearby communities throughout Utah County. That includes Cedar Hills, Alpine, American Fork, Lehi, and Pleasant Grove. Across the county, we work on residential properties of every size and age, rental units, and light commercial buildings.
If you are in one of these communities and not sure whether your address is covered, call and ask. We confirm the service area on the phone. The process is the same wherever you are calling from: describe the problem, get a price, and schedule the work. Everything covered is listed on the plumbing repair services page.
Yes. Landlords and property managers often give tenants our number so they can call directly when something goes wrong. The tenant describes the problem, we scope it on the phone, and we confirm billing and authorization before scheduling. That arrangement keeps the repair moving without requiring the owner to be in the middle of every call.
Older homes were often built with galvanized steel or early plastic supply lines that behave differently from the copper or PEX used in newer construction. Galvanized pipe corrodes from the inside out over time, which can affect water pressure and water quality before a visible failure appears. When we scope a repair in an older home, we assess what the surrounding pipe looks like and let you know if the material itself is a factor in what we recommend.
Sometimes yes, depending on where the pipe is and what the repair involves. When access is needed, we explain where and why before opening anything. We keep the opening as small as the job allows, and we protect the surrounding surfaces while we work. What is cut and what the access point looks like afterward is something we discuss before starting.
A pipe that freezes and thaws without splitting has been stressed, and that stress can leave it more vulnerable to the next freeze. The section that froze is worth checking, and so are the conditions that allowed it to freeze in the first place, whether that is inadequate insulation in an exterior wall, a gap in a crawl space, or a shutoff that does not reach the outdoor line. A call after a freeze event, even one that did not cause a visible failure, can prevent the next one from going differently.
Yes. We work with property managers and managing agents regularly, and the process is the same regardless of who makes the call. The person calling describes the problem, we scope it and give a price, and we confirm who the invoice goes to before the visit is scheduled. The property owner does not need to be the one on the phone.
A burst pipe in January, a water heater that has stopped working, a drain that will not clear no matter what you have tried - we deal with all of it.
Call (385) 993-9289 and tell us what is happening. We are available every day from 8:00 AM to 10:00 PM.
No guesswork. No shortcuts. No loose ends left behind.
Browse our complete service area. Other towns where we take plumbing work: American Fork, Lehi, Pleasant Grove.
Every plumbing job we handle starts the same way: you describe what is happening, we give you a price on the call, and we schedule the work. The table below covers the services we offer across Highland and Utah County, who each one fits best, and what is practical to know before you call. Whether the job is a slow drain or a burst pipe in January, the process is straightforward from the first call to the finished repair.
| Service | What It Covers | Recommended For | Helpful to Know |
|---|---|---|---|
| Water Heater Repair & ReplacementMost Popular |
| Any home or business without reliable hot water | Water heaters older than about ten years are worth keeping an eye on. We confirm hot water is restored before the job is closed. |
| Frozen & Burst Pipe Repair |
| Highland properties dealing with pipe failures during or after hard freezes | Pipes in exterior walls, unheated crawl spaces, and garages are most vulnerable when temperatures drop. Shutting off the main supply before we arrive limits damage. |
| Pipe Insulation & Winterization |
| Highland homeowners preparing for winter before the first hard freeze | Outdoor spigots that are not frost-free are a common freeze point. Swapping them out is a straightforward part of the same winterization visit. |
Call (385) 993-9289 and we will walk through what is happening, give you a rate on the call, and get the work scheduled at a time that fits.
(385) 993-9289